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Nine Ways to Improve Your Time Management

Nine Ways to Improve Your Time Management

October 21, 2018

It may sound simplistic to say so, but most work-related productivity problems arise from poor time management. In a world of constant distractions, managing time has become an even greater challenge. Changing work habits takes time, but the benefits are real. Improved productivity, higher quality work and less stress...
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Top Call Center Facebook Groups To Find Jobs

Top Call Center Facebook Groups To Find Jobs

April 24, 2018

The best way to get hired as a call center agent from the comfort of your home is to apply for jobs online. Make a plan where you want to apply first before spending money and time travelling to job interviews.
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Top BPO Companies in the Philippines with Highest Compensation for Long Term Employees

Top BPO Companies in the Philippines with Highest Compensation for Long Term Employees

September 10, 2017

The Business Processing Outsourcing or BPO and Call Center Companies are still dominating as the top companies that offer an all year round hiring which is making a huge impact to the Philippine economy and to all Filipinos that are looking for a stable job with high salary compensation and incentives.
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How To Pass SVAR Exam

How To Pass SVAR Exam

August 10, 2017 1 Comment

There is another form of vocal test used in screening candidates in the BPO recruitment process and an increasing number of call center companies are transferring to the SVAR test, mainly due to the lower cost associated per test and easier to conduct since it is also available as a mobile app. So what exactly is SVAR
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How To Deal With An Early Job Interview

How To Deal With An Early Job Interview

July 18, 2017

The saying ‘Early bird gets the worm’, right?

Well, not all of us are like worms nor do we care to catch them. Sadly, in the world of jobseekers and the BPO companies that’s more than willing to hire you, squeeze all of the ideas out of you and then fire you the second someone is better comes along, most business process are carried out in the morning.

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10 Call Center Interview Questions You Cannot Avoid

10 Call Center Interview Questions You Cannot Avoid

July 18, 2017

Working at a call center is a rewarding experience with plenty of opportunity for social interaction – together with your friends in addition to with people on the other end of the phone line. Most call center jobs offer convenient hours, tons of benefits and a high-tech workplace that’s comfortable and secure. As well
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8 Effective Call Center Job Interview Tips

8 Effective Call Center Job Interview Tips

May 11, 2017

Below are top 8 of highly effective call center job interview tips, originally posted in our Instagram account curated to benefit job seekers applying in the BPO industry. Tip 1 – First Impressions always count! In the first 30 seconds of meeting someone new, they will have already formed a decision on what they think
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7 Great Questions to Ask at a Job Interview

7 Great Questions to Ask at a Job Interview

April 07, 2017

If you are going for an interview as a prospective employee then you should do some research. Read the job description and requirements carefully. Browse the web site to see how the organization presents itself. Search for news items and comments about the company on news sites and blogs.
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How To Apply As A Call Center Agent: A Guide For Fresh Graduates

How To Apply As A Call Center Agent: A Guide For Fresh Graduates

April 03, 2017

A guide for graduating students in high school or colleges seeking to get hired in the Philippines Call Center Business Process Outsourcing industry. If you are new and have no clue on what to expect, this article can serve as a reference for first timers and also those who continually to fail the job process.
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What To Expect In The Call Center Recruitment Process

What To Expect In The Call Center Recruitment Process

February 14, 2017

In recruiting, most call centres will run some type of interview process where they’ll ask a bunch of candidates to come along and be examined and be interviewed all at the same time. Sometimes call centres are inclined to recruit groups of agents at a time, as it’s more economical approach to do so.
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Don’t Take The Versant English Exam Until You Have Read This…

Don’t Take The Versant English Exam Until You Have Read This…

January 15, 2017 1 Comment

A lot of call centers still employ Versant in their recruitment application process. So what exactly is Versant and how does it work? According to the website of the company that gave birth to Versant, it is an application that is designed to measure the ability of a non-native speaker of English to speak in English.
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Guides On How To Become A Call Center Agent Part 2

Guides On How To Become A Call Center Agent Part 2

December 15, 2016

What to expect now if you have the job. 1.) What your employer will want from you. Be reliable (shift wise). Be conscientious. Follow process and procedures. Show empathy and care to the customers. Accepting of feedback from Supervisors. Put in your time sheets on time. Don’t steal time. Don’t lie. Be nice.
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Guides On How To Become A Call Center Agent

Guides On How To Become A Call Center Agent

November 15, 2016

A call center agent is the person who handles incoming or outgoing customer calls for a business. A call center agent might handle account inquiries, customer complaints or support issues. Other names for a call center agent include customer service representative (CSR), telephone sales or service representative (TSR), attendant, associate, operator, account executive or team member. Below are skills and qualifications required to become a call center agent.
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Do You Really Want The Job? Here Are 6 Ways to Show You’re Interested

Do You Really Want The Job? Here Are 6 Ways to Show You’re Interested

November 07, 2016

Do you have an interview coming up for a job that you really want? Are you wanting to make it clear to the interviewer that you’re not eager simply to get any job, however that you really want this job? Are you wondering how best to get this across in the interview, with out coming across as desperate?
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Tips On How To Improve Your English Grammar

Tips On How To Improve Your English Grammar

October 29, 2016

Writing is communication. Efficient communication follows standard guidelines. Because your writing has to reflect your ideas, opinions and expression for you, following the usual guidelines is crucial to your reader who is listening. Grammar is this set of rules. It’s the structure that ensures language is understood.
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How To Avoid Conversation Fillers

How To Avoid Conversation Fillers

September 27, 2016

As an increasing number of companies receive tons of of applications for every open position, the number of companies that call individuals before they invite them to a face to face interview is going to continue to rise.
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What Questions Do Employers Ask In Interviews

What Questions Do Employers Ask In Interviews

September 17, 2016

The main part of the interview starts when the interviewer begins asking direct questions. The sections below represents questions from the main categories of questions interviewers will ask from.
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Have You Forgotten Something During Your Job Interviews

Have You Forgotten Something During Your Job Interviews

July 04, 2016

While you’re getting ready for job interviews, you’re probably going over your responses occupied with what you’re going to wear and doing as much analysis as you can about the company! Nonetheless, you might be forgetting one essential factor…your delivery. No we are not talking about fast food delivery!
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How To Calm Nerves During Your Interview

How To Calm Nerves During Your Interview

May 23, 2016

This article will tell you how to deal with ‘interview nerves’ That awful feeling of anxiety that can affect us all at important moments in our career and life. Don’t worry! As always, we’ve got you covered! Let’s get started! So the big day has arrived and your interview or job assessment is approaching.
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14 Most Common Call Center Interview Questions and How to Answer Correctly

14 Most Common Call Center Interview Questions and How to Answer Correctly

April 24, 2016

While call center interview questions will usually resemble interview questions present in job interviews in different industries, the answers to your interviews must be improvised for the purpose of the call center industry.
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