In this article, you will get an overview of the various roles, duties, and responsibilities of a call center agent. We will also look over the specific skills required for these careers and examine how the process works for a call center company.
There is another form of vocal test used in screening candidates in the BPO recruitment process and an increasing number of call center companies are transferring to the SVAR test, mainly due to the lower cost associated per test and easier to conduct since it is also available as a mobile app. So what exactly is SVAR
A lot of call centers still employ Versant in their recruitment application process. So what exactly is Versant and how does it work? According to the website of the company that gave birth to Versant, it is an application that is designed to measure the ability of a non-native speaker of English to speak in English.
While call center interview questions will usually resemble interview questions present in job interviews in different industries, the answers to your interviews must be improvised for the purpose of the call center industry.
During summer vacations in the Philippines BPO companies ramp up their hiring to accommodate for new talent of fresh high school and college graduates. So that means Exprosearch Recruitment is busy hiring – with over 100 open positions. That means we spend a lot of time interviewing. Of course, you have to be qualified