agents

Ever wondered how AI can boost your customer service? Well, you're in the right place. In this article, we'll explore OpenAI ChatGPT, an AI tool that's transforming customer service.

In this article, we’ll tell you all about the best practices for writing scripts and show you examples scenarios.

In this article, we'll take a closer look at what exactly BPO means in terms of running a successful call center environment.

This article will explore these questions and take an in-depth look at what a day in the life of a virtual assistant looks like.

If you are considering applying for a job in a call center, you may want to research the different types of jobs available. Then determine which one is the best match for your skills and interests.

In this article, we will look at what is the meaning of a non-voice account, who works in it and the advantages and disadvantages of working in this type of account.

In this article, you will get an overview of the various roles, duties, and responsibilities of a call center agent. We will also look over the specific skills required for these careers and examine how the process works for a call center company.

I have covered the five best high paying digital marketing remote jobs you can do virtually anywhere, I hope this will help you start on your journey to freelancing.

The best way to get hired as a call center agent from the comfort of your home is to apply for jobs online. Make a plan where you want to apply first before spending money and time travelling to job interviews.

Working at a call center is a rewarding experience with plenty of opportunity for social interaction – together with your friends in addition to with people on the other end of the phone line. Most call center jobs offer convenient hours, tons of benefits and a high-tech workplace that’s comfortable and secure. As well

Below are top 8 of highly effective call center job interview tips, originally posted in our Instagram account curated to benefit job seekers applying in the BPO industry. Tip 1 – First Impressions always count! In the first 30 seconds of meeting someone new, they will have already formed a decision on what they think

If you are going for an interview as a prospective employee then you should do some research. Read the job description and requirements carefully. Browse the web site to see how the organization presents itself. Search for news items and comments about the company on news sites and blogs.

A guide for graduating students in high school or colleges seeking to get hired in the Philippines Call Center Business Process Outsourcing industry. If you are new and have no clue on what to expect, this article can serve as a reference for first timers and also those who continually to fail the job process.

In recruiting, most call centres will run some type of interview process where they’ll ask a bunch of candidates to come along and be examined and be interviewed all at the same time. Sometimes call centres are inclined to recruit groups of agents at a time, as it’s more economical approach to do so.

A lot of call centers still employ Versant in their recruitment application process. So what exactly is Versant and how does it work? According to the website of the company that gave birth to Versant, it is an application that is designed to measure the ability of a non-native speaker of English to speak in English.

Do you have an interview coming up for a job that you really want? Are you wanting to make it clear to the interviewer that you’re not eager simply to get any job, however that you really want this job? Are you wondering how best to get this across in the interview, with out coming across as desperate?

While you’re getting ready for job interviews, you’re probably going over your responses occupied with what you’re going to wear and doing as much analysis as you can about the company! Nonetheless, you might be forgetting one essential factor…your delivery. No we are not talking about fast food delivery!

This article will tell you how to deal with ‘interview nerves’ That awful feeling of anxiety that can affect us all at important moments in our career and life. Don’t worry! As always, we’ve got you covered! Let’s get started! So the big day has arrived and your interview or job assessment is approaching.

Millennials, have you ever been so excited to get offered a job that you didn’t even think to negotiate the terms? You’re not alone. According to Salary.com, only 37% of people negotiate a job offer, and the biggest reason why people don’t bring it up is because of fear. What are you so scared of? Employers are anticip...

Do you like to become a call center agent? Then the first thing you need to do… assuming you’re not fluent in English (like me) is to attend call center training. As we all know call center and/or BPO is one of the fastest growing industries in the Philippines. It has high demand that the hiring process is so fast that...