call center

While you’re getting ready for job interviews, you’re probably going over your responses occupied with what you’re going to wear and doing as much analysis as you can about the company! Nonetheless, you might be forgetting one essential factor…your delivery. No we are not talking about fast food delivery!

This article will tell you how to deal with ‘interview nerves’ That awful feeling of anxiety that can affect us all at important moments in our career and life. Don’t worry! As always, we’ve got you covered! Let’s get started! So the big day has arrived and your interview or job assessment is approaching.

While call center interview questions will usually resemble interview questions present in job interviews in different industries, the answers to your interviews must be improvised for the purpose of the call center industry.

Millennials, have you ever been so excited to get offered a job that you didn’t even think to negotiate the terms? You’re not alone. According to Salary.com, only 37% of people negotiate a job offer, and the biggest reason why people don’t bring it up is because of fear. What are you so scared of? Employers are anticip...

Do you like to become a call center agent? Then the first thing you need to do… assuming you’re not fluent in English (like me) is to attend call center training. As we all know call center and/or BPO is one of the fastest growing industries in the Philippines. It has high demand that the hiring process is so fast that...

“So, tell me about yourself.” What seems like such a simple question can really make you sweat, especially in an interview. What, exactly, should you share—not just to build rapport, but to show that you’re the perfect fit for the job? Fear not, job seekers: There’s a super-simple formula that will help you answer this...